In Real Life I’m the author of the osCommerce Manuals series of books, and a website consultant for osCommerce, CRE Loaded, Zen Cart, Magento and other eCommerce stores. I love helping non-technical people get their ideas online. I hate technical jargon and think it’s the refuge of insecure people. While there are many kinds of intelligence, I think one of the greatest skills is to be able to talk to any person and have two-way understanding. I know that I can learn something from any person. I hope they can learn something from me.